PRIVACY POLICY We respect your privacy and will at all times seek to comply with privacy laws. The personal data we collect about our users shall be carefully and adequately processed, and will not be disclosed, rented or sold to third parties other than described within this privacy policy. We collect this information to be able to process your order and to offer you our newsletter and special deals when it is time to refill your order (this will include your name, date of birth, e-mail, postal addresses, credit card information and details of any prescription supplied to you by your optician or medical practitioner). You will need to give your consent before any processing takes place and your personal data will only be used for the purposes stated in these terms and conditions and or at the point of collection. We are committed to maintaining the highest standards of personal data protection and will not collect information about you without your consent. Investors If you request information from us on the Investors page we will ask for your name, email address and phone number. We use this information in order to provide you with the information you have requested. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with judicial proceeding, court order, or legal process served on our website. We also use other third parties such as a shipping company to fulfill orders, a credit card processing company to bill you for goods and services, and an email service provider to send out emails on our behalf. When you purchase items from us, we will share your PII with the third party, as necessary for the third party to provide that service. Our third party advertising partner employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. These track the online movement of Web users. Instead of being stored on the user's hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period. Atlas and Akamai may use information about your visits to this and other websites in order to provide ads about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by the third party, click here for Atlas or click here for Akamai. By providing your email address in conjunction with a purchase transaction you authorize Clearly Contacts ® Australia to communicate with you by email regarding this purchase transaction. This authorization applies regardless of whether the purchase transaction is finalized. By using our services, you consent to our collection, use and disclosure of your personal information as follows:
POLICIES Security Policy We take the security of your information very seriously. Our e commerce system uses the latest SSL (Secure Sockets Layer) technology - the industry standard for encryption technology. It is used to create a secure transaction environment for commerce on the Internet. If your browser and local network support the use of encrypted data transmissions, our Secure Checkout mode locks all information (i.e.: your credit card number) passed from you to Clearly Contacts ® Australia in an encrypted envelope, making it extremely difficult to be intercepted by an unauthorized party. SSL technology is compatible with Netscape, Internet Explorer, AOL, Web TV and most other browsers. It is the same level of encryption technology that NASA and the CIA use. This ensures that your credit card information remains totally secure. It's about as secure as using your local bank machine. Service-related Announcements We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account. Newsletters If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the "Choice and Opt-out" section. Receiving our newsletter is required as part of the service that we offer. If you no longer wish to receive our newsletters you may deactivate your account. Opt-Out We provide you the opportunity to "opt-out" of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any special offer emails from us, you may opt-out at anytime by following the unsubscribe link located at the bottom of each email communication. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter. We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can email us at privacy@coastal.com. TRUSTe Licensee Clearly Contacts ® Australia Inc. is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, organization whose mission is to build user's trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web site www.coastal.com, www.clearlycontacts.ca, www.clearlycontacts.com.au, www.clearlycontacts.co.nz, and www.lensway.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. If you have questions or concerns regarding this statement, you should first contact Peter Lee at privacy@coastal.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://watchdog.truste.com/pvr.php?page=complaint&url Effective Date: 06/24/2010 COPYRIGHT NOTICE. Copyright © Clearly Contacts Inc., All rights reserved. Any rights not expressly granted herein are hereby reserved. |